Job Description
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View more categories View less categories Sector Distribution and Warehouse Contract Type Permanent Hours Full Time
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following benefits:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly payday, i.e., thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM-only deals with Tesco Mobile and other deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco bank. Terms and conditions apply.
* Free eye tests when you spend £50 or more. You can also save 30% on glasses, prescription sunglasses, and contact lenses when you spend £50 or more.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* An exclusive deals and discounts website saving you money on everyday purchases, including a cycle-to-work scheme.
* After 3 months of service, you can join our annual Save As You Earn share scheme to buy Tesco shares at a discount.
* Retirement savings plan (pension) - save up to 5%, and Booker will match your contribution.
* Life Assurance - coverage for death in service life cover of up to three times your annual pay.
* Health and Wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
* A comprehensive holiday package.
About the role
You will be expected to ensure our customers' needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Responsibilities include filling shelves, serving on the tills, managing stock levels, and picking deliveries. Everything you do matters to ensure our customers receive quick and efficient service.
We are looking for someone with a positive attitude, passionate about delivering excellent customer service, and willing to go the extra mile for our customers.
Responsibilities
* Accurate picking and dispatch of goods using a handheld terminal, and reporting any discrepancies to the manager.
* Checking quality, shelf life, and ensuring packaging is robust for delivery.
* Providing high standards of customer service by processing deliveries efficiently and meeting targets.
* Polite communication with delivery staff and responding appropriately to queries and complaints, referring complex issues to a supervisor.
Requirements
* A positive attitude and comfort working to meet pick rates.
* A passion for customer service and willingness to go above and beyond for customers.
* Reliability, punctuality, and professional appearance.
Company
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