Aftersales Associate
Location: Rochdale (On-site)
Contract Type: Permanent
Salary: £27,000 - £29,500 (dependent on experience)
Join a Leading Industry Innovator as an Aftersales Associate!
Our client, a leader with over 35 years of expertise in their field, is looking for a dynamic and detail-oriented Aftersales Associate to join their team. This is an exciting opportunity to be part of a growing company that values professionalism, collaboration, and customer satisfaction.
Aftersales Associate Role Overview:
As the Aftersales Associate, you will be at the heart of the operation, ensuring smooth delivery of aftersales services and contract support. You’ll manage spare parts, procurement processes, and refurbishment contracts, working closely with internal teams, subcontractors, and customers to ensure high standards are met.
Aftersales Associate Key Responsibilities:
Coordinate daily activities for spares services and refurbishment contracts
Oversee procurement, expediting orders, and liaising with subcontractors for timely delivery
Manage packing, dispatch, and invoicing of equipment and parts
Prepare quotations and support internal sales activities
Ensure compliance with Quality Assurance Systems and Procedures
Oversee stock control and optimize inventory management
Drive cost analysis to streamline operations and reduce expenses
Aftersales Associate Skills & Attributes:
Strong communication and time management skills
Self-motivated with a customer and service-focused mindset
Commercially aware with a keen interest in budget management
Data-driven, with the ability to analyse and improve processes
Experience in procurement or sales administration
Why Join Us?
Competitive salary and benefits package
Employer-matched pension scheme (Aviva)
Company bonus and employee referral schemes
Free Employee Assistance Services (counselling, GP access, and wellbeing support)
Life insurance and income protection after 5 years of service
Early finish on Fridays at 1pm – more time for you!
Training and development opportunities to support your growth
Holiday buy-back and team-building events for a fun work-life balance
If you have previous experience in procurement or sales administration, a passion for customer service, and a desire to work with a market leader, then this role is perfect for you!
Apply Now For this aftersales associate role and become part of a team that is committed to excellence!
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