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Quality and compliance manager

Swansea
Countrywide Hearing
Quality compliance manager
€10,000 - €40,000 a year
Posted: 18h ago
Offer description

This is an exciting role to become a key member of the team in a forward-thinking company that values an adaptable, innovative, independent, and extremely organized team member. There is good earnings potential for the right candidate.

We are looking for someone to carry out the following responsibilities as part of their role in the private sector with a unique company that has been listed in Wales' fastest-growing 50 Companies list for 4 years from 2019-2023:

* Reviewing existing company policies on an annual basis and whenever relevant updates are required.
* Advising management on the company’s compliance with laws and regulations.
* Proactively identifying, investigating, and reporting compliance issues by utilizing existing MI Reports and conducting internal audits.
* Overseeing existing control systems to prevent or deal with non-compliance of legal guidelines and internal policies, and developing new ones by working with members of the SMT to identify and plan for internal training required.
* Monitoring the efficiency of controls and improving them continuously.
* Revising procedures and reports periodically to identify hidden risks or non-conformity issues.
* Taking responsibility for organizing a corporate calendar and ensuring tasks are carried out, including important renewal/submission dates and health and safety updates.
* Reporting and interpreting MI Data and KPIs to management on a monthly basis while continually monitoring these to ensure any issues are noted and reported at an early stage.
* Liaising with our clients regularly to update them on MI and actively participating as part of the team in ensuring any changes to processes or systems are implemented, along with the correct documentation.
* Preparing reports and information to be provided to our clients as part of their external audits.
* Complying with Health & Safety – training can be provided with attendance on the required course if needed.
* Understanding Risk Management and Business Continuity Planning.
* Ensuring a smooth onboarding process for any Third Party Suppliers and liaising with SMT to ensure the correct onboarding and exit processes are followed for new employees.
* Overseeing some general office contracts – Cleaning, Alarms, Security.

Required skill set includes complex data management, high level of Excel proficiency, database management, experience in preparing and reporting KPIs, and ideally experience in undertaking policy review and external audit preparation.

Requirements:

* Proficiency in Excel and Microsoft Office.
* Experience in database management.
* Experience in preparing and reporting KPIs.
* Ideally, experience in policy review and external audit preparation.
* 1 year of experience in a similar role.
* Ability to commute to the Swansea office.

We believe it is a full-time role; however, we are open to considering slightly reduced hours.

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