Cheltenham, UK – Contract & Part time
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Seasonal Retail Sales Associate (Luxury Brand Ambassador) to join our team on a Six‑week contract during the run‑up to Christmas (mid‑November to Christmas). A passion for luxury fragrance, a warm and professional demeanour, and the ability to create an exceptional shopping experience are essential.
Key Responsibilities
* Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
* Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
* Customer Service: Deliver exceptional service to create memorable experiences and foster brand loyalty.
* Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Qualifications
* Exceptional communication and interpersonal skills.
* Proven experience in luxury retail or a similar customer‑facing role.
* Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
* Goal‑oriented with a track record of meeting and exceeding sales targets.
* Ability to work effectively in a fast‑paced environment.
* Passion for fragrance or beauty products is a plus.
Additional Information
* Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
* Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
* Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
* Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
* Up to 6‑week temporary role for those looking for short‑term employment during the festive period.
* Monthly competitive commission structure on top of basic salary per month.
* Training provided.
* Bonus opportunity.
* Possibility of permanent opportunities.
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