Overview
Platform Operations Engineer role at TOPPAN Edge Inc. Theale, United Kingdom. Theale office is required at minimum one day per week; the following days can be worked remotely from anywhere in the UK.
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We are looking for a Platform Operations Engineer to innovate, win and grow with us in Theale. You will be part of a team that delivers technical, process and organizational changes aligned with the strategy and vision of our product development and operations group.
Responsibilities
* Alerting and monitoring: Configure and review alerting to ensure rapid notification and resolution of incidents; setup dashboards to monitor our solutions and services.
* Platform change: Configure and deliver new services on the platform; create, validate and update runbooks for standard changes.
* Platform automation: Identify and implement ways to reduce manual work.
* Product collaboration: Collaborate with the product team for new services design and provide feedback on possible improvements.
* Platform availability: Develop availability and uptime reporting; drive improvements in platform uptime.
* Platform Incident Recovery: Support service restoration during incidents; create, validate and update service recovery runbooks; collaborate with application experts to enable "one-click" service recovery capabilities.
* Always Available Platform: Participate in the out-of-hours on-call rota to ensure industry-leading incident response for production issues.
What will make you successful?
* Formal training in Computer Science or IT.
* Server administration experience on Windows Server and Linux environments.
* Hands-on experience with GitLab, Bitbucket and Kubernetes.
* Experience configuring monitoring tools such as ELK, APM, Grafana.
* Experience having implemented alerts.
* Experience working with API technologies.
* Comfortable with documentation.
* A strong desire to work in a technical environment.
* Ability to learn quickly (especially in a technical environment).
* SWIFT operations knowledge.
* Payment industry knowledge.
* Experience working with SQL and SQL Server.
* Ability to write automated scripts.
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We’re proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Printing Services
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