Job Title
Deputy Head of Housekeeping
* A unique and exciting opportunity in the hospitality industry awaits!
About the Role
The Deputy Head of Housekeeping is a key position responsible for supporting the daily operation of the Housekeeping Department. Reporting to the Head of Housekeeping, you will play a vital role in the induction and training of new and existing team members.
Main Responsibilities
1. To support the daily operation of the Housekeeping Department in the absence of the Housekeeping Manager.
2. To play a key role in the induction and training of new and existing team members.
3. Mentor new and existing team members around company culture.
4. Ensure efficient use of products and materials by all TM's, including PPE and follow sustainability guidelines.
5. Create an atmosphere of continual improvement.
6. Follow the company brand tenets.
7. Be a team player, both within your department and across the resort as a whole.
8. Inform team members of any relevant news, including but not limited to scores and survey feedback.
9. In the absence of the HHK:
o Assign accommodations to each TM.
o Co-ordinate times and tasks.
Qualifications, Skills and Experience Required
* Previous experience in a team leader or supervisory role is advantageous.
* The ability to multi task and work under pressure.
* Excellent communication skills both written and verbal.
* Must be computer literate.
* Motivational and negotiation skills would be advantageous.
* The ability to work on your own initiative as well as part of a team.
* Have a 'can do' and positive approach.
Benefits
* Participation in our resort privilege program, providing access to exclusive employee discounts throughout Europe.
* Opportunity to earn referral bonuses through our referral program.
* Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones.
* Access to our Employee Assistance Program (EAP), providing confidential support and guidance.
* Free parking, ensuring convenience and ease during your workday.
* Utilisation of our modern leisure facilities, promoting a healthy work-life balance.
* Uniform provided, ensuring a professional and polished appearance.
* Phenomenal training opportunities, enabling you to continuously develop and enhance your skills.
* Perks at Work Membership, granting you access to discounts on various products and services.
Work Environment
This role demands 32 hours of work per week, including weekends and Bank Holidays, on a rotating shift basis. Own transport is required due to the location of the resort.