MPI are looking for a Permanent Technical Sales Role, for our client based in Milton Keynes Salary: £28,000 - £30,000 depending on experience Start with 25 days of annual leave, increasing with length of service up to 30 days with the option to flex up/down 5 days. Celebrate your milestones with special gifts and up to 5 extra holiday days in your anniversary year. Access a health and wellbeing cashback scheme Benefit from life assurance coverage at 2 times your salary. You will be eligible to receive free shares after completing 3 years of service. Join our group personal pension plan with a 5% employer contribution. 1h of protected development time every week to enhance your skills Enhanced maternity and paternity leave. Receive discretionary ‘on the spot’ and value-based awards for outstanding performance. Get paid time off for participating in our volunteering programs. Access the Associate Discounts Portal for savings. Earn financial reward for referring talented individuals. Access to salary sacrifice Cycle Scheme. Access a 24/7 support program through Unum, and Mental Health First Aiders. Enjoy gym membership discounts. Contribute to meaningful causes. Overview An opportunity has arisen within our clients Sales Department for an Internal Technical Sales within their Milton Keynes Head Office. Working in the Sales department means working closely with customers on the phone, via email and face to face, to maximise sales opportunities. Our client are looking for someone with initiative, organisation skills and self-motivation who enjoys dealing with people and is looking to develop their career. Role * Promote and advise on compatible products and services whilst maintaining high levels of customer service. * Ensure customers are fully informed and are updated on: availability of product, pricing and appropriate discounts and delivery timelines. * Where lead times do not match customer requirements investigate alternative parts to meet customer demands * Knowledge of all Franchise suppliers * Entrepreneurial sourcing of non-franchise products * Managing and interpreting customer requirements, promoting and advising on additional associated products on incoming sales enquiries. * Demonstrate sufficient commercial awareness to negotiate prices, depending on the customer status, ownership and type of product; thereby maximising the margin achieved on the transaction * Create and maintain relationships so you need to enjoy dealing with people and be confident that you can make a good impression. * Take charge of your personal development and contribute to the evaluation of performance in line with our clients core competencies and learning and development framework. * Observe Health & Safety policy and procedures Candidate * To deal with customers, you need a solid education with GSCEs (or equivalent) in Maths and English. * Ideally you will be qualified to at least ONC level in electrical engineering. * Gaining the enthusiastic commitment of others is an important component of this job. * It will be important for the job holder to be methodical and precise in their approach. * Customer support and servicing skills will be a critical factor of the role * It is important to have good working knowledge of Microsoft office and data entry systems * Experience within an electrical engineering role, or a background in electrical distribution would be an advantage. * The role holder will have the ability to provide practical solutions, solve problems and look for continuous improvements for both the customer and the company