Customer operations coordinator

SDUK's brands include the Nations favourite cheese brand Cathedral City plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), functional ingredients and dairy free products.


This position, internally titled as Customer Operations Technician, is a key role within our Customer Operations Department, working closely with various stakeholders across our UK sites, our third-party logistics (3PL) and our retail partners, many of which you will know.


The key focus of the role is to ensure order fulfilment and on-time deliveries to our customers, acting as a dedicated point of contact for all enquiries in relation to sales order management and transacting a high level of accuracy within established timelines.


Working within a wider team of experienced and supportive colleagues from different backgrounds, well look to you to bring resilience and a customer focused approach to problem-solving. We are always looking to challenge the status-quo with an ongoing focus on continuous improvement opportunities something you will be involved in.


This role is working 30 hours over a 4-day week including weekends.


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