Job Description
2nd Line Support Analyst | Poole | Competitive DOE
As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines.
As a 2nd Line Support Analyst, you’ll benefit from:
* Competitive Salary: depending on experience, plus team bonuses.
* Flexible Work Hours: Compensation for work outside standard business hours with time-off-in-lieu or overtime pay. Participation in an on-call rotation may be required.
* Generous Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service.
* Pension Scheme: Established company pension scheme.
* Health & Wellness Program: Access to health & wellness and employee rewards platforms.
* Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications.
As a 2nd Line Support Analyst, your responsibilities will include:
1. Troubleshoo...