Scheme ManagerLocation: Sevenoaks Court, Harrow HA6 2TW Salary: £20, - £24,Working hours: Part time, 28 hours per week (Mon, Tues, Thurs, & Friday)PermanentDBS Level - EnhancedWhy this role matters – and why at A2DominionThis isn’t just a tick-box housing job. As a Scheme Manager with A2Dominion, you’re at the heart of where we make the biggest impact – in people’s homes and schemes support older and vulnerable residents to live independently with dignity, and you’ll make that happen by keeping the service safe, connected, and genuinely welcoming. You're the familiar face people trust – the one who notices when something’s off, listens without judgment, and keeps everything ticking along behind the scenes with quiet ’s about creating spaces that feel like home, building relationships that matter, and doing it all with warmth, empathy, and a no-nonsense approach.What you’ll be doing
1. Health & Safety and Fire Checks – You’ll stay on top of compliance with tight records and zero chasing.
2. Viewings, Sign-ups and Move-ins – Supporting new residents from day one so they feel clued-up and confident.
3. Managing Move-outs – Working with lettings and contractors to minimise voids and maintain standards.
4. Resident Support – Using tools like ILPs and risk assessments to tailor the right support, with dignity at the core.
5. Safeguarding – You’ll know what to look for and take swift, appropriate action when needed.
6. Community Life – Supporting residents to shape their own social lives and wellbeing activities.
7. ASB – Handling any issues firmly but fairly, supporting those affected and setting clear expectations.
8. DBS Compliance – Keeping accurate records for everyone entering the scheme, from contractors to volunteers.
9. Partnership Working – Liaising with care providers, GPs, social services, families – keeping it all joined up.
10. Money Matters – Helping residents access the benefits they’re entitled to and avoid arrears.
11. Being the ‘go-to’ – You’ll be the first port of call for residents, families, and professionals alike.
You’ll love this job if you…
12. Genuinely enjoy working with people and building trust
13. Are well organised and self-efficient
14. Can spot when someone needs help – and act early
15. Stay cool under pressure and take a pragmatic, professional approach
16. Can have honest conversations while staying kind and clear
17. Care deeply about helping older and vulnerable people live well
What we’re looking for;Must-haves:
18. Experience in a customer-facing role
19. Confidence with health and safety basics
20. Understanding of the needs of older or vulnerable people
21. Background in housing, care, or support
22. Solid record-keeping and confidentiality standards
Nice-to-haves (or willingness to work towards:
23. Full UK driving licence
24. Level 3 in Housing or Supported Housing
25. Supervisory/management training
26. Health & Safety qualification
27. Knowledge of welfare benefits like Housing Benefit or UC
Why work with us?At A2Dominion, we’re here to improve people’s lives – and that includes yours. We offer more than just a job. You’ll feel part of something with purpose, backed by a team that genuinely ’re proud to be a Disability Confident Employer. If you have a disability or need adjustments during the recruitment process, we’ll work with you to ensure fair ’re also committed to building a diverse and inclusive team. Whoever you are – regardless of age, background, gender, faith, sexuality or experience – your application is welcome if you don’t tick every single box in the job spec? That’s okay. Let’s have a conversation. Reach out to our recruitment team at: At A2Dominion, we’re family-friendly, people-first, and here to help you thrive.
The Resourcing Partner for this role is Hollie Furness