About The Role:
A large, international and highly acclaimed design practice are seeking a Front of House Manager to oversee the team with the day to day running of the office and provide a professional and friendly welcome to visitors.
The role will take control of the wider studio coordination as well as greeting guests upon arrival maintaining a warm and hospitable standard. You will adapt to work for an architecture practice, getting to know the projects and understanding day-to-day processes in a busy, creative environment. This is an exciting role with a company who are at the top of their game both in the UK and internationally!
The studio specialises in ground-breaking projects that draw people and communities together for unforgettable experiences. They offer fantastic benefits, a unique working culture and excellent career progression with a social team and hybrid working options.
Key Responsibilities:
* Greet members and visitors in a professional and friendly manner
* Lead a small team of receptionists and studio coordinators
* First point of contact for the successful day to day management of the space
* Answer calls and queries quickly and confidently
* Assist with membership requirements including coordination of meeting rooms, the arrival of visitors and organisation of refreshments
* Ensure the reception always reflects the high practice’s standards
* Organise deliveries and couriers/taxis reservations
* Ensure the promptly sign off invoices from the accounting department
* Additional ad-hoc administrative duties as needed
Key Skills / Requirements:
* Previous experience in working on the front desk and front of house
* Genuine interest or appreciation in the architecture and design industry is preferred but not essential
* Excellent communication skills with a proactive attitude
* Process driven with the ability to quickly learn internal systems
* Time management and problem-solving abilities
* Highly organised with prioritising skills
To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).
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