Sales Administrator
📍 Location: Wickford, Essex – Local candidates only
đź•’ Job Type: Full-time, Permanent
đźš— Requirement: Full UK Driving Licence
💷 Salary: £25,000 – £31,000
Are you an organised, proactive administrator with strong customer service experience? Do you enjoy working in a fast-paced environment where every day is different? We’re looking for a Sales Administrator to join our friendly, close-knit team and play a key role in supporting our sales operations.
About the Role
This role is central to the smooth running of our sales department. You’ll be processing orders, handling customer enquiries, preparing quotes, and ensuring our administrative processes run seamlessly. Accuracy, efficiency, and excellent communication are essential.
Key Responsibilities
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Order Management – Process sales orders accurately using ERP systems (SAGE or similar).
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Quotations – Prepare and issue quotes within agreed deadlines.
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Customer Service – Respond to incoming calls and emails, building positive relationships and resolving queries promptly.
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Record Keeping – Maintain well-organised and up-to-date customer records.
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Admin Support – Manage shared inboxes, support scheduling, and assist with day-to-day admin tasks.
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Reporting – Monitor and track sales performance using spreadsheets and CRM tools.
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Problem-Solving – Resolve customer or order issues with a positive, solution-focused approach.
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Team Collaboration – Work closely with colleagues across departments to ensure excellent service delivery.
What We’re Looking For
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Experience – At least 2 years in an office-based administrative or customer service role.
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Organisation – Confident managing multiple priorities in a busy environment.
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Communication – Strong written and verbal communication skills.
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IT Proficiency – Comfortable with Microsoft Office, CRM tools, and ideally ERP systems (SAGE, SAP, Oracle).
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Local Candidate – Driving licence and access to transport essential.
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Team Spirit – A collaborative, flexible approach to supporting colleagues.
Desirable Skills (Not Essential)
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Experience using SAGE or similar ERP software
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Previous use of CRM systems for customer data management
What We Offer
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Comprehensive training, including technical product knowledge
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A welcoming and supportive team environment
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Opportunities to grow and take ownership of your role
If you’re detail-driven, thrive in a varied role, and enjoy working with both customers and internal teams, we’d love to hear from you