Job overview
We are looking to recruit Bank Hospital Support Assistants to work in our busy fast pace hospital environment.
The role will support the cleanliness and patient feeding services in the hospital.
These roles will primarily be cover for shifts in the afternoon. Shifts run between the hours of 2pm and 8pm.
Main duties of the job
1. This post is a role designed to support all cleaning and catering duties within the hospital.
2. You will be a member of a team dedicated to providing and maintaining high standards of cleanliness and food hygiene in accordance with the Trust’s Standards of Cleanliness and Food Safety Legislation.
3. You will work directly with team members on various wards/areas and will support patients and visitors by providing a safe and effective environment.
Working for our organisation
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Detailed job description and main responsibilities
The post holder’s specific responsibilities are focused on maintaining high standards of cleanliness for the direct patient environment, clinical equipment and the provision of a quality food service in relation to the ward environment,. Duties include:
4. Ensuring that National Patient Safety Agency Cleaning (NPSA) Cleaning Specifications and Publicly Available Specification (PAS) are adhered to by implementing ward cleaning schedules.
5. Carrying out spot cleaning (eg floors, toilets) as required ensuring spillages etc are dealt with swiftly and efficiently, utilising the appropriate equipment and cleaning products for each specific task.
6. Ensuring that all chemicals are used and stored correctly in accordance with Care of Substances Hazardous to Health (COSHH) procedures.
7. Through efficient work procedures ensure minimum disruption within the work area.
8. Service of beverages direct to patients, and the preparation and serving of meals including the collection of completed menu cards.
9. Cleaning of the ward kitchen, crockery, cutlery, equipment to meet the requirements of Environmental Health, departmental policies and procedures and the operation of dishwashing machines.
10. Ensuring a high standard of personal hygiene and practices are maintained in accordance with the Catering Hygiene Policy/Food Handling Policy, and safely using cleaning materials, applying the appropriate mix ratio in line with COSHH.
11. Ensuring food and drink spillages are promptly cleared up and patient tables and trays are maintained in a clean and hygienic manner, utilising the appropriate equipment and cleaning products for each task.
12. Ensuring the routine flushing of little used outlets (LUO) in Line with the Trust Management of legionella and associated policies
13. Ensuring mandatory training is completed within the timeframes specified and to undertake role specific training where the individual does not hold the suitable qualifications for the role or where standards change in line with legislation.
14. Demonstrating leadership qualities by guiding and providing support to new or less experienced staff in support of induction of new starters
15. Assisting patients/clients during contact ie: whilst working in wards areas where barriers to communication may exist.
16. To verbally feedback to their line manager or ward staff any patient comment, positive or negative
17. To be responsible for reporting to the appropriate person when requisition or repair and maintenance of equipment is required
18. To maintain work records such as fridge temperature checks, food temperature checks, cleaning and flushing of little used outlet records recording results in line with the departmental procedure.
19. To participate in audits and surveys as necessary to own area of work recording faults and reporting them to the appropriate person.
For more detailed information, please read the job description linked below.
As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.
Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.
We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.
Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
Person specification
Education and Qualification
Essential criteria
20. GCSE Maths and English (or equivalent)
Desirable criteria
21. Previous experience of cleaning or catering within the NHS
Occupational Experience
Essential criteria
22. General experience of cleaning or catering duties
Desirable criteria
23. Experience of an NHS environment or care setting
24. Experience of working with Customers
25. Experience of Cleaning
26. Experience of Catering
Employer certification / accreditation badges