Overview
Job Title: Retirement Living Services Scheme Manager
Salary: £26,000
Contract: up to 12 month fixed term
Location: Willowmere Retirement Living Scheme, Willowmere, East Road, Middlewich, Cheshire
Weekly Hours: 35
Based at Willowmere Retirement Living Scheme, 35 hours per week, Monday to Friday, 9am–5pm.
Responsibilities
* Lead the day-to-day running of YHG's Willowmere Retirement Living Scheme, including managing premises and staff and coordinating with external partners providing services to the scheme.
* Provide support, advice, and signposting to all customers; promote a friendly, vibrant community to enable customers to have choices and live independently.
* Deliver a range of housing management services (marketing, lettings, dealing with low level ASB, rent queries, facilities management).
* Oversee the use of the scheme for social activities; provide wellbeing support; manage external partners to enable independent living and high-quality service.
* Lead health and safety on the scheme (including fire tests); ensure regular checks are completed and documented in line with Group policy.
Qualifications & Experience
* Experience of managing Older People’s services, retirement living, or 55+ housing schemes.
* In-depth knowledge of services offered to these customers via housing management or relevant housing sector experience.
* Experience in managing a team.
* Strong organisational skills.
* Collaborative team player with a customer-first mentality; excellent communication skills.
* Experience of partnership working; resilient and adaptable with the ability to prioritise a busy, reactive workload.
* Experience of health and safety within a communal environment.
* Basic DBS check is part of pre-employment checks.
Desirable / Additional Information
* Opportunity for progression to Housing Manager or Service Manager roles; training and qualifications available.
* Excellent benefits package including contributory pension (employer match up to 8%), Healthcare cash plan, and employee discounts.
* Travel to Youggle House in Birchwood, Warrington may be required for wider management meetings or training.
About Your Housing Group
Your Housing Group is a registered social landlord serving customers with quality affordable homes across the North. We reinvest in our properties and tailor services to diverse needs; we build new homes and strive to be a great place to work.
How to Apply & Closing Date
Closing Date: 31 October 2025. We review applications as received and reserve the right to close the advert early. Apply ASAP to avoid disappointment.
Your Housing Group values diversity and encourages applications from all communities. A Guaranteed Interview Scheme is available for applicants who declare a disability and meet the minimum requirements for the role.
#J-18808-Ljbffr