An established and growing air and ocean freight forwarding business is seeking a commercially driven Commercial & Internal Sales Coordinator to strengthen its UK sales function and support international growth.
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
This role is ideal for someone with freight forwarding experience who understands market rates, thrives on follow-up activity, and can convert opportunities into secured business.
Key Responsibilities
Pricing & Quotation Management
* Liaise with UK customers and overseas agents to provide competitive pricing solutions.
* Prepare and issue accurate air and ocean freight quotations.
* Proactively follow up on quotes to maximise conversion rates.
* Obtain up-to-date market rates from shipping lines, airlines, and overseas partners.
* Update internal systems with current market pricing.
* Maintain KPI tracking on quoted business won/lost.
Sales & Business Development
* Proactively source new leads via phone and email.
* Follow up on leads passed from Business Development Managers.
* Convert enquiries into active trading accounts.
* Identify upselling and cross-selling opportunities within existing accounts.
Account Management
* Develop and nurture long-term client relationships.
* Maintain regular communication with overseas offices, partners, and agents.
* Act as a key commercial contact for both UK and international stakeholders.
Operational & Internal Coordination
* Liaise with internal operational teams to ensure seamless cargo movements.
* Coordinate on customs requirements and service commitments.
* Source supplier costs for the operations team when required.
* Provide internal commercial support once business is secured.
CRM & Reporting
* Maintain accurate records of all sales activity within the CRM system.
* Manage pipeline visibility and reporting.
* Track performance against agreed KPIs.
The Ideal Candidate
* Proven experience within air and ocean freight forwarding.
* Strong understanding of shipping line and airline rate structures.
* Commercially minded with a proactive sales approach.
* Confident communicator with UK customers and overseas agents.
* Highly organised with strong follow-up discipline.
* Experience using CRM systems and freight software.
* Target-driven and motivated by results.
Whats on Offer
* Opportunity to join a growing freight business with international reach.
* A commercially focused role with real earning and progression potential.
* Supportive internal structure with strong operational backing.
* Long-term career development within freight forwarding. xsngvjr
If you have freight forwarding experience and are looking to move into a commercially focused internal sales role with progression, this could be an excellent next step.