Hospitality Supervisor / Administrative Assistant - England Company Description Job Title: Front of House Supervisor/Administrative Assistant Location: QEH (Queen Elizabeth Hospital School) Contract Type: Full-time, 52 weeks - 40 hours a week Salary: 27,000 - 30,000 per annum Why Join us? 28 days holiday (including bank holidays) 3 volunteering days to give back to causes you care about 3 days grandparent leave for those special family moments 24 weeks enhanced maternity leave Bespoke training & development opportunities Pension & life insurance Discounts on high street brands, cinema & holidays via the Perkbox App Wellbeing hub & access to employee assistance programme Free meals while at work Career development & HIT Apprenticeships for all experience levels About the role: We are seeking a friendly, organised, and proactive Front of House Supervisor / Administrative Assistant to join our team at QEH. This is a dual role combining hands-on operational supervision with high-quality administrative support. You'll help ensure our hospitality service runs smoothly at both the school site and Failand Sports Ground while supporting office functions, record-keeping, and compliance. You will be joining Holroyd Howe, one of the UK's leading contract caterers, providing fresh, innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. Our mission is simple: To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients. Job Description Key Responsibilities: Deliver friendly, efficient service and maintain high standards of food presentation. Support hospitality events and respond to customer feedback. Assist with social media updates to showcase services and events. Lead, motivate, and support the team. Provide training, coaching, and maintain staff records. Promote a respectful, collaborative team culture. Assist with budgeting, stock control, and ordering. Maintain accurate administrative records. Ensure compliance with health, safety, and food hygiene standards. Manage allergens and promote sustainability. Keep work areas clean, organised, and safe. Qualifications Candidate Profile: Experienced in front-of-house catering or hospitality operations, with strong customer service skills. Confident leading, motivating, and supporting a small team. Organised, proactive, and able to manage multiple priorities efficiently. Knowledge of health, safety, food hygiene, and allergen management. Strong communication skills, both written and verbal, and confident in using office software. Friendly, approachable, and professional, able to engage with clients, colleagues, and school communities. Additional Information We pride ourselves on: People first We're a company of individuals, united in doing our best for our clients. Great food, always Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences. Food education We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices. Respect in everything we do Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other. Fresh thinking New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering. In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references. IND1