Our client is a leading global company offering guiding and travel technology, group guiding systems, A1 powered translation products, audio guides in many languages to Museums, Art Galleries, attraction and visitor experiences.
We seek a Head of Operations UK & Ireland who will work closely with travel clients such as tour operators, OTAs, cruise lines, coach operators, wholesalers and many of their attraction clients.
As Head of Operations UK & Ireland you will lead and manage all operational activities, focusing on the distribution of equipment, managing a team in London and Dublin, recruit seasonal staff, act as a senior escalation point for operational issues and be the point of contact to key clients, handling all enquiries and bookings.
The role would suit someone with a logistics background, or from a tour operator where you have been managing an operations team. You will need to have a strong customer service background and enjoy working with the travel trade as part of your role you will attend trade shows and attend clients' meetings to account manage your key accounts.
You will need to have strong man management skills and candidates fluent in Italian will be given preference!
We can only consider candidates with a proven background in the tourism and travel industry or have worked in logistics.
The role will be office based Mondays to Fridays choice of 8am 4pm or 9am to 5pm.
Successful candidates will be contacted within 24 hours of receipt of CV.
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