Business services co-ordinator (place based)

We'd love to hear from you if you’re: experienced in giving business support, along with responsibility for facilities or office supervision good at communicating, both in writing and speaking able to work as part of a team, but also on your own initiative flexible and focused on people happy to multi-task and manage your own priorities and workloadBusiness Services Co-ordinator (place based)You’ll be based in the Estate Office at Lacock, reporting to the Facilities and Support Services Manager. You’ll become part of a small but dedicated team that takes real pride in what they do—looking after our workspaces and making sure everyone who visits or works at our properties feels safe, supported, and welcome. From staff and volunteers to visitors, you’ll play a key role in helping create a positive and well‑run environment for all.This is a busy place, there’s a lot going on and you’ll find that no two days are the same. Generally, you’ll be supporting day-to-day operations, and being the first person that people see when they come into the office. Your advice and experience will be sought after by others beyond the office team.You’ll be a champion of best practice when it comes to business support, and will confidently challenge the status quo when you think there’s a better way of doing something.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 21st June 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 177167IRC177167ChippenhamPermanent p/t (15 hrs pw)Ends: Jun 21st 86.2 mi from undefined*Internal Applicants only* Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period. If you’re brilliant at organisation and creating order, and you love working with people, upholding high standards in service and presentation, then this could be the role for you.We’re looking for a Business Services Co-ordinator to join us at the Lacock and North Wiltshire portfolio.Salary: £10,717.20 oro rata (FTE £27,612 per annum)Contract: PermanentHours/ working pattern: Part-time, 15 hours per weekLacock Abbey & House, High Street, Chippenham, SN15 2LGCompliance.Eligibility to Work in the UK14.16 per hour