Thomas Search are working on behalf of a values driven market shaping consultancy on a mission to accelerate the transition to low – carbon, affordable-to-heat homes. As part of their next phase of growth, we are looking to appoint an experienced and purpose-led Operations Manager / Senior Project Manager.
This is a rare opportunity to join a fast-scaling social enterprise at the forefront of sustainable retrofit, combining operational leadership with strategic programme delivery that makes a genuine difference in communities.
This hybrid leadership role blends operational management and retrofit programme delivery. You’ll oversee the day-to-day running of a dynamic and growing business while leading teams to deliver high-quality, PAS-standard retrofit schemes across the UK.
You’ll work directly with the Operations Director and senior leadership to shape processes, improve performance, and embed social value across operations.
Day to day:
Operational Management
Lead daily operations across logistics, finance, and delivery teams
Develop and implement policies for compliance, reporting, and quality
Monitor KPIs and performance metrics; drive continuous improvement
Build a high-performing team culture with coaching and mentoring
Oversee budgeting, forecasting, and financial reporting Retrofit Leadership
Lead delivery of domestic retrofit schemes to PAS 2035/2030 standards
Ensure full compliance with UK building regulations, HSE, and sustainability standards
Identify new opportunities aligned to funding frameworks (ECO4, SHDF, WHQS)
Represent in industry forums and stakeholder groups Ideal skill set
Bachelor’s degree in construction or Business-related field
MRICS Accredited (or equivalent experience)
8–10+ years in operations/project delivery roles, in retrofit or housing
Proven leadership skills with a collaborative, people-first approach
Sound knowledge of contract/project management, HSE, energy funding schemes
SMSTS, CSCS, NEBOSH, MCIOB or equivalent
Experience scaling operations in a growing business This is your chance to play a central role in making change in a purpose, professional arena where people come together