Strategic Account Manager FTC, Grocery Partnerships
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Contract type: 12‑month fixed term
Does working for Amazon’s Grocery business in the UK excite you? Do you want to be part of one of Amazon’s fastest growing businesses? Do you have a record of delighting customers and driving growth through clever expansion and collaborative partnerships?
Amazon’s ultra‑fast delivery Grocery Marketplace (Morrisons, Co‑op, Iceland, and Go‑Puff offering their selection on Amazon) is seeking a customer‑obsessed, creative, goal‑oriented, highly entrepreneurial and experienced Category Merchant Manager (CMM) to join our exciting and fast‑paced team to play a critical role in our growth strategy. We’re looking for a smart and talented person who will be responsible for developing and account‑managing our expanding Grocery Partnerships business (i.e. 3P) for both delivery and click‑and‑collect services. This is a unique opportunity to play a key role in a ground‑breaking new initiative at Amazon with a focus on defining business growth and process improvement strategies in its early‑to‑mid stages. Our team is growing, and if you are passionate about improving our selection, price, and convenience through key partnerships, this role may be a great match.
Key Job Responsibilities
In this role, you will support our Same Day Delivery Grocery service with multiple partners in existing and new cities. You will establish and deepen our relationship with our Grocery partners to meet our business targets. You will need proven ability to develop and manage relationships, drive results, and demonstrate competency with business analytics. You will work closely with cross‑functional teams including Operations, Marketing, Selection, CX, Seller Success and Expansion PMs as well as Finance to secure high‑quality service level, develop selection and drive business activities to secure sustainable growth. You must be an effective communicator to deliver through our internal and external partners, ensuring deadlines and profitability goals are met.
The ideal candidate will be a self‑starter with a passion for delivering the best customer experience and has the ability to build strong relationships with internal and external stakeholders. You will excel at cross‑functional collaboration, identify and influence key stakeholders across the organization, and partner with development and business teams. You will have exceptional deep‑dive skills, allow you to influence those stakeholders with a data‑driven approach, raise the bar for merchants, and develop and execute strategies to grow our partnership. You will be eager to innovate, solve difficult problems, and drive projects end‑to‑end, including presenting progress to senior leadership on a regular basis. This is a fantastic opportunity to manage a fast‑growing business end‑to‑end and make history!
Basic Qualifications
* Bachelor’s degree
* Experience in Buying/Planning or equivalent experience such as Management Consulting, Finance, Merchandising or Operations
* Proficiency with Excel and data analysis with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions
* Demonstrated ability to operate both strategically and tactically in a high‑energy, fast‑paced environment
* High degree of organization and ability to manage multiple, competing priorities simultaneously
* Excellent collaboration and relationship building skills that enable you to earn trust at all levels
* Must possess excellent business judgment, strong written and oral communication skills, and a practical, common‑sense approach to getting things done
* High attention to detail and willingness to roll up your sleeves
* Highly innovative, flexible and self‑directed
Preferred Qualifications
* Experience building relationships and driving growth with large retailers and eCommerce businesses
* Experience in e‑commerce or retail
* Experience with databases, SQL
* Experience in Grocery
Employment Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Purchasing, Supply Chain, and Information Technology
Industries: Software Development
Location: London, England, United Kingdom
Equal Employment Opportunity Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Company
Amazon EU SARL (UK Branch)
Job ID: A3079791
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