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Client:
Tallis Amos Group Limited
Location:
Evesham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a47ddc5d88cc
Job Views:
6
Posted:
02.05.2025
Expiry Date:
16.06.2025
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Job Description:
Evesham
£28-32k DOE and benefits package
Do you understand the difference between good and great customer service? Can you build relationships quickly, sometimes under difficult circumstances? Can you articulate the benefit of keeping high value agricultural machinery in perfect running order?
Tallis Amos Group is looking to hire a Service Advisor at our headquarters in Evesham, Worcestershire. The role involves booking service appointments and ensuring customer success. It is central to our depot operations, driving growth in our service departments by maximizing customer accounts and delivering exceptional service quality. The Service Advisor acts as the main interface between customers and the service department, coordinating workshop workflow and scheduling services both in depot and mobile.
Reporting directly to the Service Manager, you will handle calls, allocate work to technicians via Gold, and ensure efficient workload management. You will also contact customers directly to promote service and parts sales using the TAG CRM system. Responsibilities include monitoring customer machinery through remote service tools, prospecting for additional service and parts, and assigning work based on repair urgency and in-house expertise. Additional duties involve quoting repairs, updating customers on lead times, and advising on part suitability.
* Excellent verbal and written communication skills
* Strong business development and commercial acumen
* Desirable: Knowledge of agricultural and/or turf machinery
* Previous outbound sales experience
In return, TAG offers a competitive salary, benefits package, pension scheme, generous holiday allowance, and Vitality Health. We are committed to staff development through CPD and in-house training.
To apply or for more information, contact recruitment coordinator Guy Bunting at or call 07507671283.
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