Sales advisor

Job Description

We are looking for a motivated and enthusiastic Sales Advisor to join our fast-paced team. You will handle a high volume of inbound calls and emails to process orders, quotes and provide technical support. The role also includes outbound calls to follow up on quotes and maintain strong customer relationships.

Hours: 8:00 AM – 4:30 PM, Monday – Friday (40 hours/week)

Our Vision

To understand our customers’ needs and provide solutions and guidance that help them succeed.

Our Core Values

* Be Open, Honest & Transparent – Build trust through strong relationships.
* Pursue Growth & Learning – Invest in yourself and support others.
* Embrace & Drive Change – Always look for better ways to work.

Key Duties

* Handle inbound calls and emails professionally
* Take accurate orders and quotes
* Provide technical advice and product information
* Make outbound calls to follow up on quotes and enquiries
* Identify opportunities to upsell or cross-sell
* Maintain up-to-date product knowledge
* Process card payments securely over the phone

Person Specification

1. Friendly, approachable and professional