5 months contract with a Local Authority Job Summary: • The London Borough of Hackney is seeking an experienced Delivery Manager to lead its high-profile Resident Experience Programme within the Chief Executive’s Directorate. • This is an exciting opportunity to shape and deliver transformative change that directly improves services for residents. • The postholder will lead multi-disciplinary teams to design and implement innovative, outcome-focused service improvements, ensuring projects are delivered on time, within budget, and deliver measurable benefits. Key Duties/Accountabilities (Sample): • Lead the end-to-end delivery of the Resident Experience Programme, managing timelines, budgets, and risks. • Develop and implement programme and project plans, ensuring alignment with Hackney’s strategic priorities. • Manage a multi-disciplinary team (up to 4 direct reports), fostering a high-performance, inclusive culture. • Work collaboratively with residents, staff, and partners to co-produce service design and change initiatives. • Produce business cases, financial forecasts, and performance reports to support decision-making. • Ensure robust governance, risk management, and benefits realisation frameworks are in place. • Present progress updates and recommendations to senior officers, elected members, and stakeholders. • Promote a culture of innovation, systems thinking, and continuous improvement across services. Skills/Experience: • Demonstrable experience as a Delivery Manager, Programme Manager, or Transformation Lead in local government or public sector settings. • Proven record of successfully delivering complex, multi-agency transformation programmes. • Strong budget management, financial planning, and business case development skills. • Experience in co-production with residents, community groups, and staff. • Excellent stakeholder management, communication, and influencing skills at senior level. • Experience managing, developing, and motivating diverse teams. • Skilled in programme management methodologies such as PRINCE2, Agile, MSP, or Lean/Six Sigma. • Ability to apply systems thinking, service design, and digital transformation principles. • Politically astute, with experience operating in a complex local authority environment. Additional Information: • The closing date: 30/10/2025. • Location: Hackney, London (hybrid working). • Hours: Full-time, 36 hours per week.