We are seeking a highly experienced Communications Architect with deep expertise across Intelligent Automation Platforms, Data & AI solutions, and Telecom OSS architecture & design. The ideal candidate will have over 15 years of relevant industry experience, driving strategic architecture, designing scalable communication frameworks, and enabling digital transformation within a modern telecom ecosystem.
This role requires a strong blend of technical leadership, architectural design, and domain expertise across OSS, automation, analytics, and AI-driven operational models.
Responsibilities
* Lead design of solutions leveraging Intelligent Automation Platforms (RPA, low-code/no-code automation, event-driven automation, AI/ML driven automation).
* Define architecture patterns for AI-enabled communications, including NLP, GenAI, intelligent routing, and automated decisioning models.
* Ensure alignment with telecom standards, OSS reference architectures, and enterprise architecture guidelines.
* Drive implementation of automation blueprints across OSS operational workflows.
* Provide hands-on and strategic input across OSS systems
* Review and refine OSS HLDs/LLDs, ensuring best practices and architectural consistency.
* Collaborate with cross-functional teams including Network Engineering, Operations, Data Engineering, Automation COE, and Enterprise Architecture.
* Engage with business stakeholders to convert operational pain points into architecture-led solutions.
Qualifications
* 15+ years of experience in Telecom OSS architecture, design, and solution delivery.
* Strong hands-on understanding of Intelligent Automation Platforms (e.g., Pega, UiPath, ServiceNow Automation, Automation Anywhere, Camunda, or similar).
* Proven experience in AI/ML, data modeling, data lakes, event streaming, and analytics (e.g., Kafka, Spark, Python ML stack).
* Deep exposure to telecom protocols and domains
* Experience with cloud-native architectures (Azure/AWS/GCP), containerization, and DevSecOps practices.
Domain Expertise
* End-to-end understanding of telecom network domains: RAN, Transport, Core, Fiber.
Soft Skills
* Excellent communication and technical articulation skills.
* Strong leadership, stakeholder engagement, and cross-team collaboration ability.
* Ability to operate in complex, multi-vendor, multi-technology environments.
Preferred Qualifications
* Master’s degree in engineering, Telecommunications, Computer Science, or related field.
* Certification in cloud, automation, or AI frameworks (e.g., Azure Architect, AWS Solution Architect, AI/ML certifications).
* Experience with AIOps platforms and intent-driven operations.
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