Responsibilities
* Delivering NHS, locally commissioned, and private services using both in-store and digital tools
* Leading professional and legal standards for patient safety and pharmacy compliance
* Monitoring, evaluating, and continually improving standards of care and safety
* Working with the Store Manager to develop the capability of the wider healthcare team
* Growing talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way
* Representing Boots within the local community and with healthcare professionals
* Strong communication and relationship‑building skills
Qualifications & Experience
* Experience leading patient and customer care within a pharmacy setting
* Passion for delivering essential, advanced, and private services
* A collaborative, team‑first mindset and an eagerness to coach and guide others
* Experience in enhanced services (optional)
* A strong understanding of local clinical networks
* Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI)
Equal Opportunity Employer
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Benefits
* Boots Retirement Savings Plan
* Generous employee discount across Boots and partner brands
* Discretionary annual bonus
* Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
* Flexible benefits scheme: holiday buying, gym discounts, life assurance and more
* 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
* CPD Days and protected learning time
* GPhC/PSNI/PSI Fees reimbursed
* Additional option to buy benefits, including the option to buy up to five extra holidays
* MyBoosts – provides a lift in your everyday life (additional benefits and discounts)
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