As a Customer Service Advisor, you will play a vital role in supporting clients by providing exceptional service and handling inquiries efficiently. This temporary role, based in Worthing, requires an individual with a proactive attitude and strong communication skills
Client Details
The employer is a medium-sized organisation operating within the retail sector in Worthing. They are well-regarded for their focus on delivering excellent customer support and maintaining a professional approach across all services.
Description
As a Customer Service Advisor your responsibilities will include:
Respond promptly to customer inquiries via phone, email, or in person.
Provide accurate information about services and queries.
Handle complaints and resolve issues in a professional manner.
Maintain customer records and update relevant systems with accurate details.
Collaborate with internal teams to ensure seamless customer experiences.
Assist in scheduling appointments.
Support administrative tasks related to customer service operations.
Continuously strive to improve service quality and exceed client expectations.Profile
A successful Customer Service Advisor should have:
Previous experience in a customer-facing role.
Strong verbal and written communication skills.
Proficiency in using computer systems and customer management tools.Job Offer
Hourly pay of approximately £12 - £14 per hour
Temporary position offering a chance to gain experience