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Job Summary
We are seeking an enthusiastic Support Secretary to provide comprehensive support to the Medical Secretaries based within the Oncology Department at Derriford Hospital. The successful candidate will display excellent communication skills, be able to work well within a team and have the ability to work well within a busy environment. They must be able to prioritise their work efficiently in order to maintain an effective service to the team.
Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
Main duties of the job
* Assist in the provision of administrative support to the Oncology Department, including booking of appointments, filing, audio typing and other administrative/secretarial functions.
* Provide audio/copy typing support to medical secretaries as required.
* Cover for medical secretaries and other staff during periods of annual leave and/or sickness.
* Support administration of waiting lists in conjunction with Trust Waiting List Policy, including printing and sending appointment invitation letters.
* Sort and file confidential patient reports, results, charts and correspondence in hospital casenotes in accordance with designated procedures.
* Answer the telephone and deal with enquiries from patients, GPs, other medical staff or route the call appropriately.
* Locate, trace and dispatch casenotes and x-rays to other wards and departments using the iPM system.
* Support the preparation of haematology clinics in line with Trust Administrative Procedure Note.
About Us
We are a people business—where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, committed to leading the way through innovation, clinical excellence and great customer care. The Trust offers opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
Details
* Date posted: 15 October 2025
* Pay scheme: Agenda for change
* Band: Band 2
* Salary: £24,465 a year Per Annum
* Contract: Permanent
* Working pattern: Full-time
* Reference number: 216-EG-M7513228
* Job location: Derriford Hospital, Plymouth, PL6 8DH
Person Specification
Essential
* Good written and verbal communication skills
* Demonstrable experience in a similar role
* Knowledge & Experience: Demonstrable experience in a similar role
* Qualifications: GCSEs 9-4 (A-C) in Maths & English or equivalent
* Aptitude & Abilities: Good communication and interpersonal skills; Understanding of appointment systems
Desirable
* Previous demonstrable experience in a large clinical setting
* Ability to work across multiple teams
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to check for any previous convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website.
Employer details
University Hospitals Plymouth NHS Trust
DERRIFORD HOSPITAL
PL6 8DH
https://www.plymouthhospitals.nhs.uk/
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