Location: Preston (Hybrid - 1-2 days onsite per week)
Duration: 12-month contract (extension and temp to perm possible)
Rate: £28.79/hour (Umbrella) or £21.50/hour (PAYE)
Clearance: Must be eligible for BPSS
IR35: Inside
Join one of the UK's leading defence organisations and play a key role in ensuring effective and controlled IT change across a complex, multi-supplier environment.
Role Overview
We are looking for a SIAM Change Manager to deliver and oversee the change management process within BAE Systems' Service Integration and Management (SIAM) framework. This is a hands-on role that will involve managing the end-to-end change lifecycle using ServiceNow, chairing CAB meetings, and collaborating with both internal teams and external suppliers.
Key Responsibilities
Manage and deliver the IT Change Management function across the SIAM organisation
Use ServiceNow (including CAB Workbench and reporting dashboards) to track and coordinate all changes
Chair the Change Approval Board (CAB) twice weekly, ensuring decisions are made promptly
Liaise with Change Approvers and stakeholders to capture approvals, feedback, and risks
Deliver regular reporting on change performance and metrics
Track failed changes, conduct post-mortems, and identify improvement opportunities
Set up and manage Standard Change templates and documentation
Support the continuous improvement of change processes across the enterprise
Required Skills & Experience
Strong experience with ServiceNow, particularly the Change module and reporting dashboards
Experience managing or coordinating IT change in a multi-supplier (SIAM) environment
Strong communication skills and stakeholder engagement experience
Excellent attention to detail and ability to prioritise under pressure
Background in defence or similar high-assurance environments (desirable)