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Job Description
Job Title: Repairs Administrator
Hours: 35 Hours Per Week
Type: Temporary – 2 months
Location: Kings Cross, London, N1– 100% office-based
Start Date: ASAP
We are urgently recruiting 8 enthusiastic and detail-oriented Repairs Administrators to join a busy social housing organisation's repairs team. This is a fantastic opportunity to kick-start or continue your career in housing and make a direct impact on residents’ experiences.
This role is ideal for individuals with strong administrative and communication skills, comfortable using CRM systems and thriving in a fast-paced environment.
Key Duties and Responsibilities:
1. Work within the day-to-day repairs team, supporting the processing of repair requests and documentation
2. Search and analyse CRM system data to identify key markers and flag issues
3. Handle and progress a variety of repair-related queries and requests
4. Communicate with residents, field staff, and contractors
5. Assist with diagnosing repairs and assessing value for money
6. Confirm repair completions and process invoice payments
7. Support the wider team in ensuring repair jobs are actioned efficiently and recorded accurately
Skills & Experience:
Essential Skills:
8. Strong administrative skills and attention to detail
9. Excellent verbal and written communication
10. Ability to work well under pressure in a busy office
11. Proficient in using CRM systems and multitasking across platforms
12. A proactive, flexible approach and great problem-solving ability
Desirable (but not essential):
13. Previous experience in housing or repairs administration
Additional Information
14. No remote work – full-time office presence is mandatory
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to [emailprotected]
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