Benefits
* 401(k)
* 401(k) matching
Responsibilities
* Write Scopes – Bio, board-up, corrosion mitigation, odor, water
* Supervise Field Staff – Ensure daily goals are met
* Complete new job work orders and send to Internal Project Coordinator for scheduling
* Manage labor/material budgets
o Plan out job sites to hit budgets
* Contact Project Manager/Estimator & Manage Communication
* Complete TPA/Insurance Company guidelines and documentation
* Completes Photo Upload to Dropbox or validates completion with Technician – Daily
* Quality Assurance – Complete walks as necessary
* Obtain Certification of Completion and perform final walk through
o Complete applicable Xactimate Scopes and submit to Tech Specialist
* Make initial contact and hold relationship with customer
* Track equipment usage on jobs through RMS & MICA
* Keep compliance tasks in RMS up to date
* Get Work Authorization signed
* Keep extra supply of materials in vans
* Communicate with Project Coordinator on labor needs
* Communicate with adjusters and TPA call centers
* Complete punch list items (Less than 2 hours)
* Train/Coach/Support Technicians
* Ensure RMS is updated daily
* Special Tasks Assigned by Operations Manager
High Detail Job Accountabilities
* Participates in marketing and business development as the need arises.
* Participates in the collection process of payment from customers.
* Complete special assignments as requested by Supervisor
* Participates in emergency services when an “All hands on deck” scenario arises.
* Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
* Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
Hours
* A typical shift for this position is 7am – 5pm, Monday – Friday.
* However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.
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