About Us:
Delta Hotels by Marriott York
offers a 4 star hotel experience in a beautiful location steps away from the
York Racecourse. We have stunning guest rooms and leisure facilities as well as
banqueting spaces for hire and our Cast Iron Bar & Grill.
Benefits to joining:
* Discounted
room rates for you, as well as your friends & family worldwide!
* Discount
on food & beverage at Marriott hotels worldwide.
* Free
use of the Leisure Club facilities
* Access
to discounts, rewards, and perks with top brands
* Free
meal during shifts
* Staff
parking during shifts
* Learning
& Development opportunities
* Employee
Assistance Programme
* Dedicated
benefits website
Position Summary:
Our jobs aren’t just about
giving guests a smooth check-in and check-out. Instead, we want to build an
experience that is memorable and unique. Our Guest Experience Experts take the
initiative to deliver a wide range of services that guide guests through their
entire stay. They are empowered to move about their space and do what needs to
be done. Whether processing operational needs, addressing guest requests,
completing reports, or sharing the highlights of the local area, the Guest
Experience Expert makes transactions feel like part of the experience.
No matter what position you are
in, there are a few things that are critical to success – creating a safe workplace,
following company policies and procedures, maintaining confidentiality,
protecting company assets, upholding quality standards, and ensuring your
uniform, personal appearance, and communications are professional. Doing all
these things well (and other reasonable job duties as requested) is critical
for Guest Experience Experts – to get it right for our guests and our business
each and every time.