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Training & competency manager

St Albans
fs talent
Training
Posted: 2 July
Offer description

Role - Training & Competency Manager Industry - Wealth Management Location - Hertfordshire (min 1-2 days a week) Salary - £60k-£80k DoE Role Summary A growing and forward-thinking wealth management firm is seeking a Training and Competency (T&C) Manager to design and lead a scalable, high-quality T&C framework across all levels of adviser experience — from newly hired professionals to experienced financial advisers and graduate trainees. This strategic role will ensure that all advisers meet regulatory and internal standards while supporting a culture of professional growth and continuous improvement. A key aspect of the role includes leading the development and ongoing management of an Adviser Academy, designed to attract and develop high-potential graduates and early-career professionals into fully competent financial advisers. The successful candidate will work cross-functionally with Compliance, HR, and senior management to shape the future of adviser training and development. Key Responsibilities Training & Competency Framework Develop and manage a firm-wide T&C framework for all advisers, aligned with FCA regulatory requirements and internal quality standards. Conduct regular and ad hoc competency assessments across adviser and investment management teams. Lead the SMCR certification process, including annual FIT reviews and senior manager appraisals. Support consistency in adviser onboarding, training, and progression through structured, scalable approaches. Adviser Academy Leadership Design and launch a structured Adviser Academy to attract, train, and develop graduates and early-career entrants. Create blended learning pathways combining technical, behavioural, and client-facing skills. Provide mentorship, performance tracking, and competency sign-off for Academy participants. Adapt and improve Academy content in line with feedback, regulatory changes, and business priorities. Onboarding & Development of Experienced Advisers Develop tailored induction and “firm-specific” upskilling programmes for experienced adviser hires. Ensure alignment with internal culture, advice standards, and operational procedures. Professional Standards & Qualifications Monitor qualifications, CPD, and certifications to ensure ongoing compliance. Manage relationships with professional bodies and external training providers. Coordinate exam support, study planning, and SPS renewals. Learning & Development Strategy Deliver firm-wide learning initiatives to support technical knowledge, behavioural skills, and leadership development. Define career pathways and promotion criteria for advisory and support roles. Foster a culture of feedback, coaching, and continuous improvement. Operational Training & Compliance Oversee mandatory training delivery (e.g. AML, Conduct, Ethics) and ensure accurate tracking. Maintain complete training records in relevant HR and compliance systems. Provide management information (MI) to senior stakeholders on T&C performance and risks. Support regulatory referencing and adviser onboarding checks as needed. Stakeholder Engagement Act as a subject matter expert on T&C matters for HR, Compliance, and business leadership. Coach and support internal colleagues to maintain T&C resilience and continuity. Contribute to broader workforce planning and adviser talent initiatives. Skills and Experience Essential: Significant experience in managing or designing a T&C framework within regulated financial services. Strong knowledge of FCA regulations (TC, FIT, SYSC, APER, COBS). Experience in adviser training, learning design, or talent development. Ability to manage projects and collaborate with stakeholders at all levels. Strong communication and reporting skills. Experience working with both graduate entrants and experienced adviser populations. Desirable: Level 4 qualified (e.g., via CISI, CII or equivalent). Experience creating or managing an adviser academy or similar structured programme. Familiarity with digital learning tools, HRIS, or LMS platforms. Background in wealth management, financial planning, or investment advice.

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