Act as a trusted technical advisor, supporting complex Enterprise Payments sales opportunities and helping customers understand how FIS solutions meet their business and technical needs.
Engage with prospective and existing customers to understand business goals, technical requirements, and operating environments.
Design and present end‑to‑end payments solutions aligned to customer needs and FIS product capabilities.
Deliver high‑quality product demonstrations, technical presentations, and customer workshops (virtual and on‑site).
Lead and contribute to RFI and RFP responses, providing detailed technical input across areas such as integration, security, resiliency, observability, and compliance.
Identify risks, gaps, and constraints, and clearly articulate assumptions and solution trade‑offs.
Plan and support Proofs of Concept (POCs), enabling customers to evaluate solutions in their own environments.
Support Professional Services engagements during the sales cycle, including Project Definition Study (PDS) workshops.
Collaborate closely with Sales, Product, Engineering, and Professional Services teams to deliver successful customer outcomes.
Develop and maintain high‑quality pre‑sales materials, solution documentation, and technical assets.
Provide internal technical enablement and contribute to competitive positioning and sales readiness.
What you bring
Payments & Domain Experience
Strong understanding of enterprise payments architectures, processing models, and ecosystems.
Experience working with complex financial services or payments platforms.
Familiarity with FIS Enterprise Payments solutions is an advantage.
Technical Expertise
Working knowledge of modern enterprise and payments technologies, including Kubernetes and containerised platforms.
Databases (Oracle, PostgreSQL).
Messaging and streaming (Kafka, MQ).
REST APIs and integration patterns.
Security and identity (OpenID Connect / OAuth).
Cloud platforms (AWS, Azure, GCP, IBM Cloud, Oracle Cloud).
Monitoring and observability tools (e.g. Splunk, SIEM).
Pre‑Sales & Customer‑Facing Experience
Proven experience in a customer‑facing technical, solution architecture, or pre‑sales role.
Confident presenting to senior technical and non‑technical stakeholders.
Strong experience responding to complex RFIs and RFPs.
Ability to elicit, document, and translate business and technical requirements into clear solutions.
Experience contributing to large‑scale, complex solution design or delivery initiatives.
Ways you will work
Communicate complex technical concepts clearly and concisely.
Take a consultative, customer‑focused approach and build trusted relationships.
Be comfortable operating in a fast‑moving, evolving Enterprise Payments environment.
Manage multiple priorities effectively and operate well with ambiguity.
