Finance/Income Officer – Permanent (Part-time/Full-time)
Location: Cheltenham, Gloucestershire
This role is a part‑time role of 25 hours per week on a permanent basis, with flexible start/finish times. Full‑time applicants may be considered if there is a need for additional duties. The Finance/Income Officer reports to the Head of Finance and works within a close‑knit accounting team.
Key responsibilities
* Produce monthly sales invoices and credit notes, including billing purchases.
* Ensure all billing information and fee structures are accurate within the system.
* Process and reconcile monthly direct debit collections and submit new bank mandates.
* Act as the primary point of contact for invoicing queries, liaising externally and internally with different departments to resolve any issues.
* Monitor overdue accounts and conduct regular credit control via phone, email and other means.
* Keep the Head of Finance up-to-date on any complex aged debt issues.
* Post and reconcile bank entries relating to income.
* Support month‑end journal entries.
* Provide debtor/revenue analysis for cash‑flow reporting.
* Provide general support to the wider finance team when required.
Qualifications and skills
* Experience in Credit Control & Sales Ledger processes.
* Experience with a range of financial systems.
* Key problem‑solving skills and strong attention to detail.
* Excellent interpersonal skills for building internal and external relationships.
* Adaptable to organisational needs and willing to learn.
* Proactive approach to resolving queries/discrepancies.
* Ability to manage workloads to meet deadlines and work independently as well as a team player.
* Experience within healthcare, social care or service‑led environments is advantageous.
* Knowledge of Xero financial system is a plus.
Benefits
* Salary range of £28,000 – £33,000 per annum, pro‑rata over 25 hours.
* Flexible start/finish times.
* 25 days holiday plus bank holidays.
* Pension scheme.
* Life insurance.
* Company sick pay and other benefits.
Join a leading charity in a varied and interesting role, reporting directly to the Head of Finance.
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