Vision Matrix Ltd is a medical supplies company serving the NHS, private healthcare providers, and veterinary hospitals. We are looking for a motivated and friendly Customer Service Administrator to join our team in Harrogate.
Key Responsibilities
* Sales order processing
* Preparing/collecting products for shipment
* Handle customer enquiries via phone and email
* Check stock availability and prepare accurate quotations
* Generate invoices and maintain organised filing systems
* Literature management
* General administrative duties
* Full product and Sage software training will be provided in-house
Key Requirements
* Experience in a sales office or customer service environment preferred
* Strong administrative skills with attention to detail
* Excellent verbal and written communication skills
* A professional, courteous, and customer-focused approach
* Proficient in Microsoft Word and Excel
* Professional and confident telephone manner
* Ability to work effectively under pressure, both independently and as part of a team
* Exceptional attention to detail and a high level of accuracy
* Eagerness to learn and adapt to bespoke sys...
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