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Campus cleaning services assistant

Stirling
UNIVERSITY OF STIRLING
Service assistant
Posted: 12 January
Offer description

The Post Primarily based within one of the teaching/sports/admin buildings or a cluster group compromising of a number of residential properties, you will be an enthusiastic individual, committed to ensuring the highest standards of cleanliness are maintained throughout the buildings. Reporting directly to an on-site Supervisor, you will be responsible in ensuring designated areas are cleaned in accordance with specifications and prepared for customer use. Flexibility in location is required to ensure all building cover is maintained throughout the year, particularly during periods such as arrivals and departures and events including graduation. Additional Information/Special Conditions Role holders are required to wear a uniform (that will be provided) and are expected to have a high standard of personal appearance. As the post involves manual handling, the role holder should be physically fit to undertake all the duties and responsibilities. Hours of work may vary depending on your shift pattern and there is a requirement to be flexible to work 5 days over 7 to meet business needs and cover the cleaning schedule. Housekeepers are expected to work on the main student arrival (September) and departure weekends (May/ June and August), Applicant and Open days, Graduation and other key events. Dates and requirements will be advised. Description of Duties Operational Provide planned and reactive cleaning services to defined service level standards to ensure a common standard is maintained within your designated area Cleaning services include cleaning of all accessible surfaces, comprising furniture, fixtures and fittings, various floor types, carpets, sanitary ware, toilet and shower facilities (including unblocking drains as necessary), kitchens (including appliances) Ensure safe working practices are maintained in the workplace, particularly ensuring compliance with all instructions relating to the use and storage of chemicals, materials and equipment provided for the role Undertake legislative compliance through regular sanitising in relation to Legionella treatment and to report when such works are completed Carry out a full deep clean of all areas at the end of teaching/occupancy periods, as directed by the Supervisor Undertake room preparation in relation to bookings, including but not limited to making beds, literature distribution and hospitality provision set up. Attend and participate in relevant training and development to ensure that operational and safety standards are maintained at all times Support internal and external emergency cleaning, ensuring that body fluid and other emergency spillages and graffiti removal is dealt with in accordance with agreed procedures Empty waste and recycling receptacles in line with building specification and actual usage, transferring waste to designated disposal points Customer Service Provide excellence in all areas of customer service Welcome and respond effectively and efficiently to any enquiries from students, staff or visitors Participate in key University events e.g., graduation, student arrivals, Open Days, providing friendly, customer focused, proactive cleaning support Health and Safety Ensure all work carried out complies with relevant risk assessments, safety legislation, University safety policies and procedures and all applicable regulations, Approved Code of Practices and good practice guidelines Ensure manual handling practices are observed at all times Complete and assist with compliance checks as required Essential Criteria Knowledge and Experience Experience of cleaning duties Knowledge of safe working practices and COSHH requirements Knowledge of Health and Safety in a cleaning environment Ability to perform repetitive tasks, including lifting and bending Skills & Attributes Actively seeks to develop self Evidence of being self-motivated with a “can do” style and approach The ability to communicate effectively with a wide range of campus users The ability to follow instructions and prioritise and complete tasks efficiently Strong attention to detail and the ability to work independently Desirable Criteria Knowledge and Experience Knowledge of working in a University environment Experience of working with students Computer literate Additional Information 2 x Part time - 35% FTE (12.5 hours per week) working 0600-0830am primarily, 5 days over 7. 1 x Part time- 49% FTE (17.5 hours per week) working between the hours of 0600-1600, 5 days over 7. Open ended Grade 3: £22,768 - £23,742 p.a. pro-rata The closing date for applications is midnight on Thursday 19 February 2026. The University will pay a supplement per annum pro rata with effect from 01 November 2025, to align with the Real Living Wage (RLW) which equates to £25,178 p.a. This RLW supplement will be reviewed annually to take account of future increases and RLW rates. There is an expectation that work will be undertaken in the UK. This role will require a Level 1 Disclosure check. An offer of employment will be subject to a satisfactory outcome of this process. This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK. The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity. For a full description of duties and essential/desirable criteria please click the apply button, which will take you directly to the University Website.

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