Customer service administrator

Manpower are currently recruiting for an Experienced Customer Administrator for a longer-term maternity cover position with a well-established client.

Applicants must have at least 1 year of experience in a similar administrative or customer service role and be able to demonstrate this.

Location

North Killingholme

Own transport is essential as the site is not accessible by public transport.

Shift Pattern & Pay

Monday - Friday
8:00am - 5:00pm
£12.55 per hour

Key Responsibilities

* Provide administrative support across departments including warranty, claims, repairs, production, logistics, and aftersales.
- Communicate professionally with customers via phone, email, and Microsoft Teams to handle enquiries.
- Manage and monitor the shared team mailbox alongside colleagues.
- Assist customers with complaints or issues, ensuring solutions are provided and follow-ups are completed promptly.
- Work closely with internal departments to maintain efficient service delivery.
- Process customer orders and related transactions accurately.

What We're Looking For

Experience

* Minimum 1 year experience in a similar administrative or customer service role.
* Experience working within a structured office environment and following company procedures.