Service advisor

Service Advisor / Customer Service Advisor / Vehicle Service Advisor

Location: Hemel Hampstead

Salary: £30,000 Basic + Bonus + Company Benefits (OTE upto £32,000)

Hours: Monday - Friday (6:30am - 3:30pm) + 1 in 4 Saturday Morning paid Overtime (8am - 12pm)

We are working with a specialist, reliable, and reputable Commercial Vehicle Company based in and around the Hertfordshire area. They are seeking a passionate and dedicated Service Advisor / Customer Service Advisor to expand their growing team. This is a fantastic opportunity to work for and be part of a leading company that looks after and values its employees.

Duties & Responsibilities:

* Ensure all customer bookings are consistently and accurately recorded.

* Answer incoming telephone calls to the site & greet all visitors to the site.

* Managing customer inspection schedules – liaising with the customer and workshop, and managing the daily diary.

* Keep customers informed of progress reports.

* Use a computerised Management System, and respond to emails from customers, contractors, and other sites.

* Ensure that Health and Safety regulations are always adhered to.

* Completing Invoicing and filing, Job cards and dealing with bookings

As a Service Advisor, you should hold:

* Experience in the motor trade industry would be an advantage

* Good phone manners, use of email, and computer literate

* Full Clean Driving Licence

* Responsive and willing to learn, receive training, and develop both yourself and those around you.

* Able to prioritise your own workload and support the team.

* Excellent relationship skills with both colleagues and customers alike.

Package and Salary details:

* Competitive Salary

* OTE / Bonus

* Career Development

* Training and progression

* Brilliant Company Benefits

* Safe & Friendly working environment

If you feel you have all the required skills and experience for this position, ideally as Service Advisor / Commercial Service Advisor / Service Advisor then please forward an up-to-date CV to Yiannis Tsukalas

If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities

Service Advisor / Service Administrator / Commercial Service Advisor / HGV Service Advisor / Service Admin / Service Advisor / HGV Service / Customer Service Advisor / Customer Service / Customer Service Advisor / Service Advisor / Motor Trade Service Advisor / Vehicle Service Advisor