Housing Income Manager
Redditch
Contract
£27.30 per hour PAYE or £35 per hour limited paid via umbrella company inside IR35
Our client is looking for an experienced Housing Income Manager
Dependant on needs of the team, expected to work agile but minimum in office 2-3 days per week
The focus will be on pre-assessment before court action and rent arrears management, balancing tenancy sustainment with enforcement.
This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs
* Support and collaborate with the strategic and operational managers in delivering the vision, strategies and goals for the Housing Income and Tenancy Sustainment services, deputizing for managers where reasonably requested to maintain smooth operations
* To develop, lead and manage a team of specialist expert officers and advisors, working in partnership with all relevant agencies and organisations to support residents in meeting their obligations to pay rent and other housing charges.
* Balance support and sustainment activities with enforcement, so that legal action and threat of homelessness becomes a very last resort.
* To effectively lead, manage and develop the operations of the Housing Revenue Service to achieve continuous improvement in performance against national and local performance indicators effectively and efficiently.
* Maximise established and develop potential new income streams and recovery of charges and costs, to protect the Housing Revenue Account and the wider provision of all Housing Services.
* Provide leadership and direction to ensure development and implementation of projects, strategies, initiatives, and incentives that enable and empower customers to live independently, sustain their tenancies and reduce and prevent homelessness.
* Ensure the teams are focused and committed to working in partnership with all relevant agencies and organizations for the mutual benefit of improving the communities we serve.
* To fulfil the Local Authorities legal obligations to provide professional housing services as set out in relevant legislation and regulation, notably the Housing Act 1996.
Min Level 4 qualification related to housing management and social housing practices
And to maintain annual CIH membership
At least 5 years demonstrable experience specific to the role, or demonstrable experience, with transferable skills within the social housing sector
At least 2 year relevant and recent experience in a senior or managerial role
Knowledge and experience
At least five years demonstrable experience of working in the provision of Housing and Advice Services, with at least two of those years at managerial level
Knowledge and experience of the Housing Act 1996 and relevant associated legislation in managing, controlling and maximizing income to Housing Revenue Accounts, and the control and recovery of housing related debts
Demonstrable experience of process and service improvement delivered through project management
Methods
Demonstrable experience of leading and championing successful culture change
Demonstrable experience of staff management, including dealing with conflict, resistance, complex and contentious issues and performance
Experience of managing performance, monitoring compliance, and taking corrective action
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer