General Manager Vacancy
The White Hart Hotel, Hampton Wick
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The White Hart Hotel in Hampton Wick is searching for a dynamic and experienced General Manager to elevate our guest experience to new heights!
The White Hart is a stunning hotel in Hampton Wick just across the river from Kingston meaning its guests vary from tourists visiting Hampton Court and its many events to business clients looking for an easy base with good links around the region.
With 37 beautiful bedrooms including family rooms and four poster bed suites theres a room that suits every guests needs.
The next general Manager must lead and inspire a high-performing team, ensure exceptional guest satisfaction and service standards, oversee day-to-day 24-hour operations, from reception to the pub to housekeeping. This business is complex, and its next leader will need to demonstrate how they will drive profitable sales in all three revenue streams.
There is the chance for someone to make a lasting impact on The White Hart Hotel's success. Foster a positive and collaborative work environment - both in the business and across the wider Operational Area.
The ideal candidate will have:
Proven experience in hotel an advantage but not essential.
Strong leadership and organizational skills
Exceptional communication and interpersonal abilities
A coach, leader and mentor to an exceptional team.
Strategic thinker with a results-oriented mindset to succeed d across all measurement criteria.
Passion for delivering an outstanding guest experience.
The White Hart Hotel is a Complexity Band D business and has live in available.
We are looking for an experienced General Manager who is ready for a challenging and rewarding site.
What we can offer you:
An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
Discounted hotel stays at hotels in the Fullers Family
Access to My Fullers our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
Healthcare Cash Plan you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
Full induction and training
The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you wont always need to wait until payday.
What we look for in a General Manager:
Pride in being the driving force behind the success of the business.
Someone who can motivate and support the team as well as create a special atmosphere for customers.
A commercially minded individual.
A confident manager with great decision-making skills.
Ability to take ownership of problems.
Great communication skills
Passion for fresh food, great wines, and engaging service.
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