Operations Manager
£35,000 + benefits
Grange over Sands
Benefits:
Company pension scheme
Supportive senior leadership structure
Varied role with both operational and commercial focus
Opportunity to shape events, services and visitor experience
Stable, full time position within a well-established visitor operation
This Operations Manager role offers the opportunity to take ownership of a busy, multi outlet visitor operation that blends hospitality, retail, events and customer experience. Working closely with senior leadership, this role plays a key part in delivering smooth day to day operations while continually improving service standards, commercial performance and team engagement. It is well suited to someone who enjoys variety, problem solving and leading from the front in a customer focused environment.
Operations Manager Ideal Profile:
An experienced hospitality or visitor operations professional with strong organisational skills
Naturally service focused with a passion for delivering excellent guest experiences
A confident people manager who enjoys developing and motivating teams
Commercially aware with experience managing budgets and controlling costs
Proactive, energetic and solutions driven in a fast moving environment
A clear communicator who works well across departments and with external partners
Operations Manager Responsibilities:
Overseeing the daily operational delivery across multiple visitor facing areas
Supporting the planning and delivery of a varied programme of events and activities
Managing budgets, monitoring performance and controlling expenditure
Leading recruitment, training and ongoing development of the team
Ensuring high standards of presentation, safety and compliance always
Working collaboratively with hospitality, events and marketing teams to drive performance
By submitting your CV to Ginger Recruitment Services Ltd (GRSL), you are consenting to GRSL providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising GRSL to work seek on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment.
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