Nuvias UC – Hardware is a prominent UK-based distributor specializing in Unified Communications (UC) hardware and collaboration technologies. Now part of the Northamber Group, the company provides a comprehensive range of UC and collaboration solutions, including endpoints, enterprise voice, Microsoft Teams Rooms, Zoom Rooms, and smart workspace technologies. Nuvias UC partners with industry-leading brands such as Neat, HP Poly, Yealink, DTEN, and more to deliver future-ready collaboration environments. Supported by Northamber Group's resources, Nuvias UC offers vendor-aligned stock availability, enhanced technical support, and end-to-end provisioning services. The company empowers its partners to provide high-performance collaboration solutions with confidence.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Role Description
This is a full-time, on-site role for an Internal Account Manager, based in Basingstoke. The Internal Account Manager will focus on managing and building relationships with key clients, ensuring their satisfaction and understanding of products and services. Key responsibilities include coordinating with teams to deliver high-quality solutions, supporting clients in achieving their business goals, upselling additional services or products, maintaining accurate records of client communications, and ensuring timely and effective resolutions for client concerns.
Qualifications
Strong account management and client relationship skills with the ability to provide excellent customer support and build long-lasting professional relationships.
Sales and negotiation skills, with experience in identifying client needs, offering tailored solutions, and achieving sales targets.
Proficiency in communication and collaboration tools, including video conferencing solutions and UC technologies, with an understanding of the market's technology landscape.
Effective organizational and multitasking abilities, ensuring timely completion of tasks and attention to detail when managing client accounts.
Self-driven and proactive mindset, with a team-oriented attitude and the ability to thrive in fast-paced environments. xlqdzyr
Working knowledge of Unified Communications or collaboration technologies is an advantage.
Experience in sales, account management, or customer support, ideally within the technology or distribution sectors