Were looking for a proactive and detail-driven Customer Service Executive to join a growing and supportive team based in Burton upon Trent. This is a varied role combining customer service and sales support, offering excellent career development for the right candidate.
What youll be doing:
* Providing outstanding customer support via phone and email
* Managing customer records and forms accurately using Exceland CRM systems
* Resolving customer complaints professionally and efficiently
* Making outbound sales calls to existing and potential customers
* Coordinating orders, samples, and deliveries with internal teams
What were looking for:
* Experience in customer service, sales support or order processing
* Confident using Microsoft Exceland CRM systems
* Excellent communication and problem-solving skills
* Highly organised with strong attention to detail
* A customer-first attitude and positive, proactive approach
If youre ready for a new challenge and enjoy working in a fast-paced, customer-focused environment, apply now. However, if you do not hear from us within 48 hours, please assume your application has been unsuccessful.
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