Domestic Services Manager – HealthcareLocation: Addenbrookes HospitalWe're seeking an experienced Domestic Services Manager to lead the delivery of high‑quality hospital cleaning services, ensuring full compliance with NHS Cleaning Standards, Infection Prevention & Control (IPC) requirements, and service KPIs.You'll manage end‑to‑end domestic service delivery across the hospital, leading supervisors and frontline teams to maintain outstanding cleanliness standards, support clinical priorities, and deliver an excellent patient experience.Key ResponsibilitiesLead domestic services in line with NHS standards, IPC protocols, and company policiesMaintain audit‑ready environments and lead internal/external inspectionsManage and develop supervisors and ward‑based teamsPromote a strong safety culture and manage incidents and corrective actionsBuild effective relationships with matrons, ward managers, and facilities teamsManage rotas, staffing levels, training compliance, and labour budgetsDrive continuous improvement using audits, feedback, and patient insightAbout YouStrong operational management experience in hospital domestic services, housekeeping, or Soft FMStrong working knowledge of NHS Cleaning Standards and IPCConfident leader of large, diverse frontline teamsOrganised, resilient, and calm in a fast‑paced clinical environmentPassionate about patient experience, safety, and service excellenceDemonstrated success in achieving operational KPIs and compliance benchmarksWe ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesAbout UsPart of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.Job Reference: com/1703/72257003/52796383/STC MedirestCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!