Introduction
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the best version of yourself. Embark on a new journey, tackle challenges with flexibility and grace, learn new skills, and advance your career while enjoying your work experience. Enrich both your personal and professional life by hopping on board!
Why you'll love this job
As an agent, you will be in contact with flight crews, passengers, and other customers, providing essential information regarding travel.
What You'll Do
1. Manage security screening and passenger service procedures at check-in and the gate area.
2. Assist passengers as requested or required.
3. Process reservations, issue tickets, and complete check-in procedures, ensuring compliance with all travel documentation and security protocols.
4. Check baggage and inform passengers of excess baggage charges according to tariff rules.
5. Lift and carry bags and boxes weighing up to 70 lbs.
6. Stand for prolonged periods as required.
All you'll need for success
Minimum Qualifications - Education & Prior Job Experience
1. High school diploma.
2. Working knowledge of Sabre.
3. Ability to work various shifts based on operational needs.
4. Willingness to work weekends and shifts.
5. Excellent customer service, communication, and organizational skills.
6. Personal grooming that meets company standards.
7. Proactive team player.
8. Ability to work under pressure.
9. Fluent in reading, writing, speaking, and understanding English and the native language.
What You'll Get
Take advantage of all American Airlines has to offer:
* Travel Perks: Reach 365 destinations on more than 6,800 daily flights worldwide, for you, your family, and friends.
* Health Benefits: Access health benefits from day one to stay well.
* Wellness Programs: Resources and support to help you be your best.
* Additional Benefits: Employee Assistance Program, pet insurance, discounts on hotels, cars, cruises, and more.
Be Yourself at American
Inclusion and diversity are at the heart of our workforce. Our 20+ Employee Business Resource Groups connect team members to customers, communities, and opportunities, fostering an inclusive environment where everyone can reach their full potential.
Are you ready to take pride in helping keep the world's largest airline running smoothly and caring for people on life’s journey? Feel free to be yourself at American Airlines.
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