Overview
Join to apply for the Customer Service Advisor role at Halfords, Harrogate, England, United Kingdom.
Base pay range
* £27,936.48 per annum + bonus
* Working pattern: 5 days a week
* Refer a friend scheme – T&C’s Apply
Responsibilities
As a Customer Service Advisor, you’ll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have.
Benefits
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in Autocentres and 25% off most Halfords products in retail stores
* Discounts on groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount Events
* Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
* Financial planning support via Wagestream – access up to 30% of your salary in advance
* GP Access, 24/7
* Join the Share save scheme with a 20% discount on shares
* Health Cash Plan – to access wellbeing services and claim back healthcare costs
* Pension Scheme & Life Assurance
Skills and Experience
* Proven track record of delivering excellent customer service
* IT literate
* Able to handle difficult situations professionally and calmly
* Experience working towards and achieving targets
* Ideally, experience in an Autocentre environment
* Must have a full driver’s licence with less than 9 points
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to apply anyway. At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
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