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Communications Operator - Police Force Control Room, Watford, Hertfordshire
Location: Watford, Hertfordshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
10.06.2025
Expiry Date:
25.07.2025
Job Description:
Calls can come at any time, so there is a core shift pattern which covers 24 hours a day, 7 days a week. Our Communications Operators answer emergency and non-emergency calls and direct resources across the County.
As part of the team, you’ll receive extensive training and on-the-job support to prepare you for the challenging variety of calls and roles ahead.
Regardless of the call type, your compassion, patience, and professionalism must remain. This involves thinking on your feet, providing reassurance, and obtaining relevant information to enable the correct deployment of police responses as necessary.
In return, we offer an attractive salary and a dynamic operational role where you can play a key part in protecting the public from harm.
The starting salary, including shift allowance, is £34,329, increasing to £40,893 after 3 years.
The application process involves submitting an application form, completing an assessment (including a typing test), and if successful, attending an interview. We are recruiting for a pool of candidates for intakes over the next six to twelve months.
As part of your application, you will need to answer the following questions in 200 words each:
* What attracted you to becoming a Communications Operator with Hertfordshire Constabulary?
* What personal qualities, values, skills, and knowledge do you possess that would support you in this role? (e.g., integrity, IT skills, customer service, problem solving)
* If successful, what duties do you expect to carry out as a Communications Operator?
Applications will be shortlisted weekly.
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