Customer Experience & Culture Assistant
Salary: £25k - £27k
Type: Full-time, office-based role
Location: Guildford, with once a month travel to Luton
Our client is a growing family-run business focused on providing exceptional customer service. We are seeking an experienced Customer Experience / Culture Assistant to join a fast-paced team in Guildford.
This role is within the customer experience team. You will be the first point of contact for both external customers and internal employees, managing company socials, events, benefits, and contributing to a positive work environment.
They are looking for someone who embodies their values and is a people person, over specific experience.
Main duties include:
1. Assisting and managing onsite Customer Experience
2. Maintaining high-quality facilities with the Customer Experience Team
3. Managing customer communication
4. Supervising business events
5. Supervising the efficient running of the office
6. Assisting operational staff
Essential skills:
1. Organisation
2. Attention to detail and high accuracy
3. Excellent communication skills
4. Ability to work independently and in a team
5. Flexibility and adaptability
6. Strong work ethic
Benefits include:
1. Pension scheme
2. Training & development opportunities
3. Fun, sociable office environment
4. Staff awards
5. Paid social events
6. Opportunity for bonuses based on company profits
This advert remains open until the vacancy is filled. Early applications are encouraged as interviews will be ongoing.
Tate acts as an employment business and is committed to equal opportunities. We welcome candidates to share any accessibility needs or preferred pronouns during the application process.
#J-18808-Ljbffr