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A digital services consultancy is looking for experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.
You’ll be involved across multiple research engagements for bespoke software solutions and transformations within government/public sector!
Senior Consultant - Minimum of 5 years in consulting or public sector (ideally mentoring juniors and taking lead on client engagements)
Lead Consultant - Minimum of 8 years in consulting or public sector (directly line managing a UR team, contributing to growth and expansion, and taking a lead position with client projects)
Key Responsibilities of the User Researcher:
* Taking lead on end-client engagement projects
* Identify research needs and select the best research methods for each project
* Develop, document, and present comprehensive research plans outlining study goals and methodologies
* Engage with users through interviews, workshops, and ethnographic research to build meaningful insights
* Analyse research findings and data to generate valuable insights and actionable recommendations
* Synthesize and document findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience
The User Researcher package includes:
* Company Share Scheme
* Company bonus
* Pension
If you’re passionate about crafting user-centred experiences and ready to make an impact, we’d love to hear from you!
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