Interim Patient Manager Your new company A prestigious private medical clinic in Chelsea is seeking a professional, compassionate, and highly organised Patient Manager to join their boutique team. This clinic offers holistic care for women and newborns, including obstetrics, gynaecology, paediatrics, and wellness services. This is a unique opportunity to become the welcoming face of a calm, exclusive clinic that supports women and families through some of the most important moments of their lives. Your new role This is a dual role combining front-of-house excellence with light clinical support. You’ll be the first point of contact for patients, ensuring a warm, professional experience while also supporting consultants with tasks such as blood and urine sample collection (training provided). Key Responsibilities Greet patients and guests with warmth and professionalism Manage calls, emails, appointments, and payments Maintain accurate patient records and clinical documentation Support consultants with clinical tasks (e.g. venepuncture, urine samples) Ensure compliance with CQC standards and internal policies Oversee stock levels, cleanliness, and fire safety protocols Organise meetings, refreshments, and liaise with suppliers Contribute to the smooth running and growth of the clinic Perform venepuncture and assist with urine sample collection Monitor medical supplies and fridge temperatures Ensure safe handling and labelling of samples Maintain high standards of hygiene and patient safety What we are looking for Previous experience in a similar role, ideally in a private healthcare setting Certification and/or experience in blood collection (venepuncture) Excellent communication and interpersonal skills Strong organisational and multitasking abilities Proficiency in Microsoft Office (Word, Excel, Outlook) A polished, professional appearance and a warm, caring manner Flexibility and initiative to support a growing start-up What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4700058